Refund policy
Call to Refund +1 (888) 201-8532
At Printer World, we strive to ensure that our customers are satisfied with their purchases. However, we understand that circumstances may arise where a refund is necessary. Please take a moment to review our Refund Policy to understand the terms and conditions associated with the process.
1. Eligibility for Refund:
- To be eligible for a refund, the product must be returned in its original condition, including all accessories and packaging.
- Refunds are applicable within 22 Dec 2023 days from the date of purchase. After this period, unfortunately, we cannot offer you a refund.
- Product Defects: If the printer is found to be defective or damaged upon arrival, we will initiate a refund or exchange.
- Order Errors: In the event of a shipping or order processing error on our part, we will promptly rectify the situation and offer a refund or replacement.
- To initiate a refund, please contact our customer support team at [customer support phone number +1 (888) 201-8532] within the eligible period.
- Our team will guide you through the return process, providing you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
- Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.
- Please ensure that the returned product is adequately packaged to prevent damage during transit.
- Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria for a refund.
- If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
- Certain items, such as software, downloadable products, or consumables, may not be eligible for a refund.
- If you have any questions or concerns regarding our Refund Policy, please don’t hesitate to contact our customer support team at [customer support phone number +1 (888) 201-8532].